# Market Disrupt

> Market Disrupt LLC is a technology services company and licensed software reseller headquartered in Flower Mound, Texas (Fort Worth area). We implement, integrate, and extend Zendesk, HubSpot, and Claude — as a Zendesk Premier Partner, HubSpot Platinum Solutions Partner, Claude partner, and Google Partner — and we ship our own apps to the Zendesk and HubSpot marketplaces. We also run digital ad campaigns (Google, Social, ChatGPT Ads) and build fully custom websites.

Key facts:
- Founded in 2015; headquartered in Flower Mound, Texas
- Zendesk Premier Partner: implementation, migration, workflow automation, managed admin
- HubSpot Platinum Solutions Partner: onboarding, CRM architecture, integrations, reporting (97.9% customer-dollar retention)
- Claude / Anthropic partner: AI agents for support, sales, and operations workflows, with auditable guardrails
- Licensed reseller of Zendesk, HubSpot, and Claude — buy licenses directly through us
- Our marketplace apps: FileFetch (bulk file downloads for HubSpot, on the HubSpot Marketplace) and a cross-directional Zendesk ↔ HubSpot integration
- Digital Ads: Google Ads, Social Ads, ChatGPT Ads — measured against pipeline
- Custom Websites: fully custom builds, live in weeks — hosted by us or fully transferred to the client
- Contact: contact@marketdisrupt.io · +1 (817) 458-0191 · https://marketdisrupt.io/contact

## Services
- [Zendesk implementation & managed CX](https://marketdisrupt.io/zendesk)
- [HubSpot onboarding & CRM](https://marketdisrupt.io/hubspot)
- [Claude AI agents & automation](https://marketdisrupt.io/claude)
- [Digital Ads — Google, Social & ChatGPT](https://marketdisrupt.io/digital-ads)
- [ChatGPT advertising — managed campaigns inside ChatGPT](https://marketdisrupt.io/chatgpt-advertising)
- [Custom Websites](https://marketdisrupt.io/custom-websites)
- [Our marketplace apps & licensing](https://marketdisrupt.io/apps)
- [Zendesk ↔ HubSpot integration — real-time two-way sync](https://marketdisrupt.io/zendesk-hubspot-integration)
- [FileFetch — bulk file downloads for HubSpot](https://marketdisrupt.io/filefetch)
- [Azure DevOps ↔ Zendesk integration — in development, early access open](https://marketdisrupt.io/azure-devops-zendesk-integration)
- [Customer service ticketing — Zendesk, licensed & managed](https://marketdisrupt.io/customer-service-ticketing)
- [CRM solutions — HubSpot, licensed & managed](https://marketdisrupt.io/crm-solutions)
- [Claude AI for business — licensed & deployed](https://marketdisrupt.io/claude-ai)
- [Solutions](https://marketdisrupt.io/solutions)

## Solutions (specific)
- [Customer service workflow design](https://marketdisrupt.io/customer-service-workflow)
- [Telephony & IVR routing](https://marketdisrupt.io/telephony-ivr-routing)
- [Omnichannel experience](https://marketdisrupt.io/omnichannel-experience)
- [Help center & self-service](https://marketdisrupt.io/external-help-center-self-service)
- [Internal service desk](https://marketdisrupt.io/internal-service-desk-systems)
- [Sales pipeline architecture](https://marketdisrupt.io/sales-pipeline-architecture-design)
- [Contact lifecycle design](https://marketdisrupt.io/contact-lifecycle-design)
- [CRM workflow architecture](https://marketdisrupt.io/crm-workflow-architecture)
- [Nurture sequencing](https://marketdisrupt.io/nurture-sequencing-deployment)
- [Customer data strategy](https://marketdisrupt.io/customer-data-strategy)
- [IT asset management](https://marketdisrupt.io/it-asset-management-system-development)
- [Employee knowledge enablement](https://marketdisrupt.io/employee-knowledge-enablement)
- [Integrations & migrations](https://marketdisrupt.io/integrations-migrations)
- [Data integrity & cleansing](https://marketdisrupt.io/data-integrity-and-cleansing)
- [CSAT & support QA](https://marketdisrupt.io/csat-support-qa)
- [Revenue attribution](https://marketdisrupt.io/revenue-attribution)
- [Reporting & dashboards](https://marketdisrupt.io/reporting-and-dashboards)
- [Platform implementation & migration](https://marketdisrupt.io/platform-implementation)
- [Software licensing & procurement](https://marketdisrupt.io/software-licensing)
- [Managed services](https://marketdisrupt.io/managed-services)
## Free tools
- [Free tools hub — every tool, no accounts, no paywalls](https://marketdisrupt.io/tools)
- [Zendesk Plan Finder — five questions, an honest plan recommendation with list-price estimates](https://marketdisrupt.io/tools/zendesk-plan-finder)
- [HubSpot Plan Finder — hubs, tiers, seats, and the bundle-vs-à-la-carte math with list-price estimates](https://marketdisrupt.io/tools/hubspot-plan-finder)
- [ROAS & CAC Calculator — full-funnel ad economics: LTV, payback, bid ceilings, and the lever that moves them](https://marketdisrupt.io/tools/roas-cac-calculator)
- [UTM Generator — build clean tracking links with channel presets, linting, and the structuring guide](https://marketdisrupt.io/tools/utm-generator)
- [Free Template Library — 31 CSV templates: Zendesk/HubSpot imports, ads conversion uploads, audit and planning worksheets](https://marketdisrupt.io/tools/template-library)
- Every template also has its own page at /tools/templates/<name> with a full preview, column reference, step-by-step tutorial, and FAQ

## Industries
- [Industries overview](https://marketdisrupt.io/industries)
- Healthcare, Legal, Fitness, Automotive, SaaS & Technology, E-commerce & Retail, Financial Services, Professional Services, Hospitality & Food Service

## Platform comparisons
- [Zendesk vs. Freshdesk](https://marketdisrupt.io/zendesk-vs-freshdesk) — Freshdesk suits small teams; Zendesk is the platform you scale into
- [Zendesk vs. Intercom](https://marketdisrupt.io/zendesk-vs-intercom) — Zendesk for structured high-volume support; Intercom for proactive in-app engagement
- [HubSpot vs. Salesforce](https://marketdisrupt.io/hubspot-vs-salesforce) — HubSpot wins ease-of-use and all-in-one value; Salesforce wins enterprise depth
- [HubSpot vs. Pipedrive](https://marketdisrupt.io/hubspot-vs-pipedrive) — full growth platform vs. laser-focused pipeline tool

## FAQ
- [Frequently asked questions](https://marketdisrupt.io/faq) — implementation timelines, migrations, AI safety, licensing, and pricing

## Blog
- [Blog index](https://marketdisrupt.io/blog)
- [Zendesk guide library](https://marketdisrupt.io/blog/zendesk-guides)
- [HubSpot guide library](https://marketdisrupt.io/blog/hubspot-guides)
- [Claude AI & business AI guide library](https://marketdisrupt.io/blog/claude-ai-guides)
- [Paid media & ad strategy guide library](https://marketdisrupt.io/blog/paid-media-guides)
- [Custom website guide library](https://marketdisrupt.io/blog/website-guides)
- [Software licensing guide library](https://marketdisrupt.io/blog/licensing-guides)
- [Integration guide library](https://marketdisrupt.io/blog/integration-guides)
- [FileFetch guide library](https://marketdisrupt.io/blog/filefetch-guides)
- [News & announcements](https://marketdisrupt.io/blog/news)
- [ChatGPT Ads — how they work, costs, and why early advertisers win](https://marketdisrupt.io/blog/chatgpt-ads)
- [How to get your business recommended by ChatGPT — AEO playbook](https://marketdisrupt.io/blog/how-to-get-your-business-recommended-by-chatgpt)
- [How to calculate ROAS, CAC & LTV — the full math with a worked example](https://marketdisrupt.io/blog/how-to-calculate-roas)
- [What is CAC?](https://marketdisrupt.io/blog/what-is-cac) · [What is ROAS?](https://marketdisrupt.io/blog/what-is-roas) · [What is LTV?](https://marketdisrupt.io/blog/what-is-ltv)
- [UTM tracking, done right — the convention and the five parameters](https://marketdisrupt.io/blog/utm-tracking-guide)
- 80+ guides across Zendesk (setup, migration, SLAs, AI, plan pricing), HubSpot (cleanup, lifecycle, scoring, reporting, plan pricing), Claude AI agents & adoption, paid media & ad economics (CAC, ROAS, LTV, attribution), UTM tracking, custom websites, platform licensing & pricing models, platform alternatives & comparisons, Dallas–Fort Worth local services, the Zendesk-HubSpot integration, and FileFetch — plus a walkthrough for each free tool.